Returns & Exchanges

At Santa Cruz Paleo, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, we offer a hassle-free 30-day return and exchange window for all unworn and unwashed apparel.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Affix the Label

  Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.